Deliveries & Returns
Shipping Information
Domestic Orders: We utilise An Post Tracked shipping for every order. Orders (once we have the product in stock) will typically be dispatched within 5 working days of placement. Tracking details will be emailed to you once your order has been dispatched.
International Orders: For international orders, please expect delivery within 3-8 working days after dispatch. Please note that during peak periods, shipping times may be longer.
Delivery Process: In case of delivery issues where no one is available to receive the parcel, An Post will usually leave it in a safe place (like with a neighbor) or provide a depot address for parcel collection. If you miss your delivery, please contact An Post with your tracking number for further instructions.
Order Amendments: Once an order is placed, it cannot be cancelled.
Customs Charges: Please be aware that orders going to countries outside of the EU may incur customs charges, for which we are not responsible.
Order Tracking: If you encounter difficulties tracking your order, please email info@eva-jewellery with your order number in the subject line for assistance.